We offer SIP Trunking (connecting your premise based phone system via an always-on broadband connection) solutions for any sized-business—whether you’re a small business looking for the flexibility and cost savings of VoIP, or a mid-sized business looking for business continuity, disaster recovery, and unlimited or metered calling plans. We help you save up to 40% over traditional telephone line services.

Have a mobile workforce? Use auto attendants, cloud extensions and mailboxes to stay connected with your customers and employees—with all the features of a high end phone system. It’s easy to use and manage, without the cost of a traditional PBX solution. Best of all, you can seamlessly connect mobile and home workers with current or future office locations. It’s all the same cloud communications framework, so you can scale up as needed, and connect based on your specific business requirements.

Do you utilize applications like Microsoft Outlook, Salesforce.com, or a 3rd party web application? We’ve created several very useful plugins and applications to help you with key features like click-to-dial, screen pops, call logging, and presence. The Operator console leverages our API, and delivers all this, and live visibility into your account for call control, call parking, visual voicemails and other third-party applications. Additional API features and integrations are also on their way.

Our reliable, feature-rich hosted phone services adjust as you need them to. We make it easy for our customers to deploy the communication apps and solutions that your business needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. Commonly used features include: full call center capabilities, listen live, find me follow me and more.

Connect from multiple devices with a data connection, making it easy for a remote and mobile workforce to stay connected. Incorporating desk phones, soft phones, computers, tablets and smartphones, your business has a range of options to communicate with customers, vendors and workforce.

Virtually eliminate business downtime should your local area network (LAN) or wide area network (WAN) communications network go down. Your communications solution is still running in our cloud environment, so your customers, vendors, and employee calls can keep flowing. A good disaster recovery plan will help your business in good times and bad. With our solution, a good business continuity plan is extremely cost effective, and readily available based on your individual business needs.

Voice-to-Text solution uses artificial intelligence (AI) technology to automatically transcribe voicemails received by a user’s voice mailbox. Ideal for busy professionals who can’t be accessible at a moment’s notice, are often in meetings, etc.

Allows you to send faxes from your computer, which can be received via email or routed to a physical fax device. Provides immediate access to faxes anywhere, anytime from any device.

Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.

An evolution of call center functionalities. As customers’ options for communications have expanded to email, live chat and text, call centers need to respond accordingly by offering those same channels as a means of modern customer engagement. This demand spurred the evolution of our Contact Center customer engagement platform.

Selectively record calls for training or documentation purposes.